4.1. Deposit bonuses, free bets, risk free bets, free spins and any other bonuses can only be received and wagered once per person/account, family, household, address, e-mail address, credit card number, device, IP addresses and environments where computers are shared (university, fraternity, school, public library, workplace, etc.). Offers which are directed at new customers (for instance slots boost campaigns or some of the above-mentioned bonus types) are counted as welcome offers. Welcome offers can only be used once per person/account, family, household, address, e-mail address, credit card number, device, IP addresses and environments where computers are shared (university, fraternity, school, public library, workplace, etc.). The Operator reserves the right to close your Member Account and confiscate any existing funds if evidence of abuse/fraud is found.
4.2. The maximum bet with an active first and second deposit bonus is €5, if the customers are not from EE, FI or SE the max bet is €3. Max bet allowed with other bonuses can differ.
4.3. It is forbidden to purchase bonus games / double up / "gamble" in slots if you have an active bonus at Wisho because max bet allowed for an active bonus will be exceeded. If a player is betting more than allowed per bet with an active bonus, it classifies as bonus abuse. This type of game-play is only allowed with special agreement.
4.4. If you exceed the max. bet limitation while wagering bonus money, the system will automatically remove your bonus balance to your last deposit amount, and it will be returned to your balance at the moment when wagering process should be complete.
4.5. Bonuses might have wagering requirements attached to them. These requirements will be appropriately displayed before the Customer decides to use a bonus when wagering requirements are applicable. Withdrawal amounts will be only possible for the real money balance; the bonus money balance upon withdrawal will be lost. Wisho has the right to choose which game and service contributes what amount to the wagering requirements. The wagering requirements have a minimum of 25 times the amount of bonus and the real money sum contributing to the bonus figure. The minimum deposit to get bonus unlocked is €20 excluding the cases when other minimum deposit amount is specified in Terms&Conditions of the chosen bonus. T&C of different bonuses may differ, please read bonus T&C every time you choose a bonus.
4.6. When you cancel an active bonus you will loose all your bonus money. When you make a withdraw all your active bonuses will be cancelled and your bonus money will be lost during the withdraw process. If you make a new deposit with new bonus, your previous bonus balance will be lost. All the bonuses at Wisho are sticky: all the bets are made from the real balance, all the winnings are credited to the bonus balance. If you activate a bonus you have to wager it. Support Department agents are technically not able to add your cancelled bonus again with the same wagering level.
4.7. We have a zero-tolerance policy towards inappropriate play and fraudulent activity. While playing with an active bonus, it is forbidden to engage in activities that give a player a clearly unfair advantage. Such activities include, but are not limited to: delaying game rounds in any game, including free spins and bonus features, to a later time when you have no wagering requirements; leaving large bets on the table, for example, in blackjack, and returning to the game after bonus wagering has been completed; playing games with bonus money to build up in-game value, complete the wagering, and then cash out on the built-up value during real-money play; using strategies that take advantage of any software bug or failure.
4.8. If a player wants to continue playing without bonuses after a new deposit, he should make sure that there are no active bonuses at his account before depositing.
4.9. If a player has a bonus balance of less than €10, then the old bonus will be automatically canceled on a new deposit. The bonus balance will burn out and if the bonus includes Free Spins - they will no longer be available.
4.10. Some games can't be played with Bonus balance due to their game design. These games will not be displayed in the game lobby. *The following games can’t be played with bonus: All roulette games, All blackjack games, All Baccarat games, All Live games, All slot games with progressive game design (stateful).
4.11. Casino reserves the right to disable any Member Account from loyalty system / bonuses / cashback.
4.12. If You have an active balance or bonus at the time of automated cashback distribution, the cashback will not be credited to Your account.
4.13. The Operator reserves the right to offer specific bonuses or cashback campaigns to an individual Customer or a group of Customers. Similarly, the Operator reserves the right to exclude individual Customers from future bonuses and campaigns. Exclusion may be lifted at the discretion of the Operator.
4.14. Any kind of cashback or loyalty reward that the Operator may credit to a player is fully owned by the Operator. These rewards can be subjected to certain restrictions that are left to the discretion of the Operator. In case an account is subjected to a restriction (e.g. account block, deposit limits, loss limits, etc.), cashback or loyalty cash rewards may be unavailable for that account. Cashback spins and money shall be available for only 60 days.
